Honda Of Santa Fe

I recently bought my first car from a dealership, and I chose Honda of Santa Fe because they had the specific car I was looking for. My experience with this dealership was absolutely top notch. The main person I worked with was Dan Chavez, who initially reached out to me through text after I submitted an inquiry online. He was very communicative in answering my questions before making the trip from Albuquerque to Santa Fe and helped me to feel comfortable traveling to look at the car. Once I arrived, he had the car pulled up front and ready to look at and was able to explain all of the bells and whistles as if he had been driving the car himself for a while. The dealership offered me a good price on my trade-in considering that it did have some damage, so I decided to make the purchase. Dan then introduced me to Michelle Mitchell who went over the financial information with me, described the different available warranty products, and finalized my federal and state paperwork. She was very personable and knowledgeable and answered all questions, and also gave me a good deal on my warranty. Overall, I highly recommend this dealership, even if you have to make a trip to see them. Dan and Michelle were both fantastic so if you have the chance, ask for them!

Purchased my Honda Ridgeline through their online sales department, all I can say is wow... Super professional, efficient, and our rep Mark was amazing. It would be foul for my wife and I not to give credit to their finance department on the Subaru side of the house as well. The lady who assisted us was also amazing, she provided us with our Honda associated military discounts to include on areas we did not realize existed. Would highly recommend this Honda/Subaru dealership. Kudos to the dealerships team and thanks for making it a super easy and efficient purchase.

I've bought multiple cars from this location. I love the quality of Honda vehicles, but the service department treats their loyal customers badly. I had to call over 15 times over a period of a week to schedule a routine oil change. It doesn't matter if it's routine business hours or lunch time. They don't answer their phones!! I shouldn't have to call 15 times over multiple days and multiple times of the day to get someone to answer the phone in the service center. And to top it all off the lady at the service center was extremely rude. As I was expressing my frustration in the waiting room, multiple customers agreed that this was their same experience as well. Poor treatment of loyal customers. Something needs to change.

Nick at Honda of Santa Fe was amazing! After searching the dealerships in Albuquerque, I found a car online and gave Honda of Santa Fe to see if it was still available and I spoke to Nick who was knew exactly what car I was calling about and gave me some info before I decided to make the drive up there. When I arrived, Nick was outside waiting and had the car out front ready for me to test drive. Nick was friendly, informative, and I felt that he truly advocated for me throughout the process as a first time buyer. Despite being a first time buyer, I was not an easy buyer by any means and Nick handled my stubbornness with ease and never made me feel like I wanted was something we couldn’t achieve and was able to close the deal and make me happy. Nick truly went above and beyond for me, and I will always be grateful for his help. I dealt with a handful of car dealerships and car salespeople, but Nick really stood out from the rest and I would highly recommend this dealership because of him!